No campaign of ours will ever start without complete review and testing of all current aspects of the brands current platforms. Upon inspection the guys at Northampton were not utilising all features effectively and as a result their campaigns weren’t being tracked and therefore not optimised effectively – something we find with a lot of clubs, no matter their size! We worked closely with their ticketing providers SAP to ensure that tracking was set up correctly across every possible customer touch point to accurately measure and supply the most important thing – results. We worked on a game by game basis throughout leveraging all paid social content across Facebook and Instagram.

The club obviously has a vast amount of owned-data which was not being utilised efficiently especially when it came to growing their audiences and gaining new customers. We set about building a comprehensive and successful solution; a strategy that revolved around not just leveraging audiences which were known to the club but also growing new audiences.

Throughout the season, we were briefed on a number of fixtures – due to this we consistently built and optimised campaigns based on key dates that ensure each game got the attention it deserved.

Our paid ads team advised the Northampton Saints team on which creative content was required for higher success of the campaign. We worked with their partners to compose the very best social-ready content that could be edited into a variety of social friendly outputs in the form of cold, warm and re-targeting ad campaigns including Instagram stories which became a key channel for the club throughout the season.